Every project we enter into with a client is outlined in a proposal – there are no exceptions to this. Every proposal we deliver to a new or existing client outlines all elements which have been discussed during preliminary meetings and discussions. At this juncture, we provide details and fees for the elements we have discussed which have to be approved prior to engagement.
However, as projects progress clients requirements often expand – this is the reason for this section.
As a business – we sell our time and as such we have to bill accordingly. This said, if a project grows, please do not take offence if we charge for our increased efforts. This will never be done covertly, we will always be upfront and honest.
Depending on the value, size or complexity of a project we may request an official purchase order for a project.
A purchase order will relate to any items specified within the proposal document of quotation submitted – as such any additional works over and above said spcified works will be billed separately at the end of the project and charged at our standard hourly rate plus any external costs and.or disbursements.
Standard Design Terms
50% deposit, 50% upon completion. A 50% non-refundable deposit is due after a quote is issued and approved by you. The balance of the 50% is to be paid at the end of the project, once the project is approved and before the final package is delivered/uploaded. Work commences with 2 working days when a fully cleared deposit is received.
Terms for Web Design & Development (Terms apply to projects of £1000 or above)
50% deposit, 50% upon critical completion. Critical completion is the stage in a websites build where all items within the project schedule have been completed but as a result of failure to submit required information/data by the client, the site cannot be finished.
Terms for Design & Signage project
50% deposit, 50% upon completion of the artwork and sign off, A 50% non-refundable deposit is due after a quote is issued and approved by you. The balance of the 50% is to be paid at the end of the project, once the project is approved and before the final package is delivered/uploaded. Work commences with 2 working days when a fully cleared deposit is received.
100% Pro-forma of signage elements before production and install (unless an account has been agreed upon)
You can make cancellations at any time. Please keep in mind that the deposit is non-refundable. The client shall not unreasonably withhold acceptance of, or payment for, the project. If prior to the completion of the project, the client observes any non-conformance with the design plan, the designer must be promptly notified, allowing for necessary corrections.
Rejection of the completed project or cancellation during its execution will result in forfeiture of deposit and the possible billing for all additional labour or expenses to date. All elements of the project must then be returned to the designer. Any usage by the client of those design elements will result in appropriate legal action. The client shall bear all costs, expenses, and reasonable attorney’s fees in any action brought to recover payment under this contract or in which may become a party by reason of this contract.
It’s optional to provide your own images. We work with our own gallery of stock images fees may apply in specific cases (large quantity requests, special licensing for photos, etc). You will be advised of these fees after consultation of your project.
Outside of the keywords and basic SEO meta tags we incorporate in your site, we are not responsible for search engine promotion or marketing of any kind.